Our Luggage Policies

Travel should be as easy as possible! Therefore we have created a one stop shop for all things luggage. Here's a simple guide to your luggage with Citylink.

Luggage allowance

At Citylink we have a generous luggage allowance, when you’re traveling with Citylink you are allowed the following free of charge:

  • 1 x 20kg suitcase (hard or soft shell)
  • 1 x 10kg suitcase (hard or soft shell, with or without wheels)
  • 1 small soft bag such as a school bag or very small backpack, suitable for onboard storage only.

We do allow for extra items at the cost of €5.00 per item. Unfortunately, we cannot guarantee space for extra luggage, so it is always important to include it when you’re booking your ticket online so that we are aware.

Tag your bag

When your bag is held in the luggage compartment of the bus it can get mixed up with other baggage. Therefore, it is crucial you tag your bag to reduce any mix-ups. To tag your bag you can:

  • Tie ribbon or string on to the outside of the suitcase so it is identifiable. This is especially important for plain coloured suitcases. 
  • Place stickers on your suitcase, so it is unique. Get creative with it!
  • Insert contact details into an outer pocket, so IF it were to be lost it can be traced back to you and returned.

Keeping valuables on the bus with you

It is always important to keep your valuables with you on the bus. Please don’t leave any of the following in the underneath of the bus:

  • Important documents (passport, visas, ID cards etc.)🪪
  • Electronics (phones, laptops, tablets)💻
  • Important medication 💊
  • Jewellery of importance of sentimental value 💍

Other important information:

  •  Large, heavy, bulky or awkward sized packages may not be allowed on the bus depending on space. As well as any luggage of dangerous nature or which have sharp or protruding edges which may damage other luggage may not be permitted.
  •  Any food items that may cause leakages or odours are not permitted, such as raw meat, fish, or large bags of grains such as rice etc.
  • Rucksacks, sports bags, and gear bags must be stored in the luggage compartment.
  • All wheeled suitcases must be kept in the luggage compartment.
  • No luggage is permitted on the seats, and must be stowed over head or under the seats.

There you have it. Take a look at our Terms of Carriage also for more information.