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How to: Manage my Booking

We understand that life is hectic and sometimes plans change. We here at Citylink want to make your experience as pleasant and seamless as possible.

A question we get asked a lot is “Can I change my booking?” and the answer is, yes! To help our customers have more flexibility and control over their travel plans customers can now amend their booking up to 3 times prior to the scheduled service departure time.


  •  You can amend your booking with Citylink up to 30 minutes before a service departs its first stop at
  • We are happy to change the time and date of your booking but we cannot change the destination.

Watch our helpful video tutorial below:




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