Jobs & Careers

Coach Driver Positions Available 

Irish Citylink's vehicles are operated by our trusted partner Callinan Coaches. Callinan Coaches are currently recruiting for full and part-time drivers for Citylink's routes throughout Ireland.  If you are interested in a career proving Citylink's renowned customer service please get in touch with Callinan Coaches at info@callinancoaches.ie

Key Responsibilities:

  • Driving in-line with set timetables and schedules 
  • Assisting passengers with their luggage and answering any queries regarding the service they may have.
  • Ensure adherence to company policies and procedures
  • Perform other duties as assigned. 
The successful candidate must:

  • Hold a full D category licence
  • Hold up to date CPC certification
  • Have at least 1 years previous bus/coach driving experience in Ireland
  • Be fluent in English(Verbal and hand written)
  • Be available to work weekends /early/late start.
  Job Types: Full-time, Part time

Passenger Assistant Position (Galway Coach Station - Part Time) 24 Hours per week see description below

Posted 11th June 2018,

This is the perfect non-stop role for energetic people.  Join us as  a Passenger Assistant and you’ll deliver exceptional and inspiring customer service to all customers who walk into your coach station or our ticket office on Forster Street.

You’ll sell all Citylink’s ticket products, provide information and assistance to all our customers,  help passengers with luggage and support Drivers with boarding.

You’ll need to be self-motivated, organised, calm, confident and clear.  Previous customer service experience is essential, as is the ability to represent  Citylink in a smart, professional and courteous way.

Fluent English is required. A willingness to work a shift rota – including weekends and Bank Holidays – is required.

Main Responsibilities

To proactively deliver an excellent standard of customer service at all times.  To use initiative and problem solving skills with customer issues to ensure a positive outcome is achieved.

To effectively communicate information to our customers.

To positively up-sell Citylink services and products to our customers.

To proactively provide support and assistance to customers, colleagues and drivers.

To be fully competent in the use of relevant reservation systems.

To liaise with colleagues throughout the business regarding service updates.

 

Experience and Qualifications Required

Fluent English.

Educated to Leaving Certificate or equivalent.

Experience of delivering excellent customer service in a fast paced working environment.

Experience of working as part of a team and independently.

A confident communicator with excellent people skills and the ability to put people at ease.

A proactive ‘want to help’ attitude.

Work will involve standing and/or sitting for long periods of time due to customer demands.

A willingness to work a shift rota – including some weekends and Bank Holidays – is required. 


To apply for the position of Passenger Assistant please email your CV with a cover letter to:nflynn@citylink.ie