Online Booking Help

If you have experienced any problems with our online booking system
email: info@citylink.ie

Contact Us

tel: 1890 280808
email info@citylink.ie

Or write to us at:
Citylink Ireland
Galway Tourist Office
Forster Street
Galway
Ireland

Customer comments

We value your comments greatly
As we strive to improve our timetables and customer service, your opinion counts. You have our assurance that each comment will be given full consideration and will be acted upon where possible and appropriate.

Customer Complaints

Should you wish to make a complaint regarding any of our services or your experience with Citylink please write to us at the above address or simply, click here to email our Customer Relations department.

Please note that, although email is a quick and convenient method with which to contact us, our Customer Relations department cannot offer priority to customers who correspond with us through email over customers who write to us using postal mail. Your complaint will be registered and responded to with equal priority to those of all other customers.

It is important that we respond to you as quickly and as constructively as possible. We will confirm receipt of your comments within two working days. Within 20 working days you will recieve a follow-up letter giving you a full response.

Conditions of Carriage

The formal Standard Conditions of Carriage which govern all our operations and services. Find out more here.